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Help in emergencies

Overview of important telephone numbers:

Emergency assistence

Emergency calls
Emergency switchboardTelephoneAvailability
Fire brigade11224h
Ambulance11224h
Police11024h
Agency for Technical Relief (THW)+49 (0)171 9759 43124h
Lifeguards / DLRG (Baldeneysee)+49 (0)201 / 46 04 73March to November
Sat. 10:00 a.m. - 6:00 p.m.
Sun. + public holidays. 9:00 a.m. - 6:00 p.m.
Poisoning information / Emergency poison hotline+49 (0)228 / 1924024h
Medical emergency service116 117
or +49 (0)1805 / 044100		Daily:
7:00 p.m. - 7:00 a.m.
Wed. + Fri.:
1:00 p.m. - 7:00 a.m.
Sat. + Sun., public holidays, 24 December, 31 December and Rose Monday:
7:00 a.m. - 7:00 a.m.
Emergency practices of established doctors in the Essen region
Emergency pharmacy serviceEmergency pharmacy service calendar Essen
+49 (0)1805 / 938888		24h
Emergency veterinary serviceTelephone registration
with the duty doctor is requested!
Emergency dental service+49 (0)1805 / 986700Daily
6:00 p.m. - 8:00 a.m.
Wed.:
1:00 p.m. - 8:00 a.m.
Fault reporting centre
FaultTelephoneAvailability
Emergency electrician service (installation engineers)+49 (0)201 / 320 08 - 88Mon. - Thur. 4:30 p.m. - 8:00 a.m.
Fri. 2:00 p.m. - Mon. 8:00 a.m.
Public holidays 24 h
Gas supply+49 (0)201 / 851 13-3324 h
Water supply+49 (0)201 / 851 13-6624 h
Drainage+49 (0)201 / 851 13-99 24 h
Street lighting, signal lamp systems
(Street lighting in Kettwig: RWE, Tel.: +49 (0)201 1249149)		+49 (0)201 / 88 - 66 76624 h
Lost EC/credit card
CardTelephoneAvailability
EC card+49 (0) 69 - 74 09 8724 h
American Express+49 (0) 69 - 97 97 10 0024 h
MasterCard+49 (0) 800 819 104024 h
Visa+49 (0)130 - 81 49 1024 h
Emergency blocking
(EC/Maestro and credit cards)		116 11624 h
Assistance services
ServiceTelephoneAvailability
AIDS-Hilfe Essen e.V.+49 (0)201/1053700Mon., Tue., Thur., Fri.
9:00 a.m. - 12:00 noon
Tue. 3:00 p.m. - 7:00 p.m.
Arbeiter-Samariter-Bund+49 (0)201/87 00 1024h
Anti-Rassismus-Telefon+49 (0)201/23 20 60Mon.-Fri.
2:00 p.m. - 7:00 p.m.
Alcoholics Anonymous+49 (0)201/77 94 31Mon.-Fri.
6:00 p.m. - 10:00 p.m.
Baby Drop
Elisabeth-Hospital Essen, Klara-Kopp-Weg/ access from der Ruhrallee		+49 (0)800 / 010 22 10Mon.-Fri.
24 h
BELLA DONNA
Drug advisory service for girls and women
Kopstadtplatz 24-
45127 Essen		+49 (0)201/240 888 3telephone times:
Mon. from 2:30 p.m. to 4:00 p.m.
Tue. + Thur. from 9:30 a.m. to 11:00 p.m.
Open consultation hours:
Mon. 2:30 p.m. to 4:00 p.m.
Deutsches Rotes Kreuz (German Red Cross) Essen+49 (0)201/8474-024h
DGB- Deutscher Gewerkschaftsbund Essen / Mülheim / Oberhausen+49 (0)201/81 07 10Mon.-Thur.
8:00 a.m. - 4:30 p.m.
Fri.: 8:00 a.m. - 3:00 p.m.
Lunchtime
12:00 noon - 1:00 p.m.
Distel e.V.+49 (0)201/77 67 77Mon.-Fri.
9:00 a.m. - 3:00 p.m.
DLRG+49 (0)201/78 41 68Mon.-Fri.
10:00 a.m. - 12:00 noon
and Tue.
3:00 p.m. - 6:00 p.m.
Parental advisory service Onlineinquiries are answered on weekdays within 48 hours
Essen Women's Refuge+49 (0)201/66 86 8624h
St. John emergency assistance+49 (0)201/89 64 6024h
Youth advisory service Onlineinquiries are answered on weekdays within 48 hours
Children's and young people's emergency helpline+49 (0)201/26 50 50
Child protection association advisory service+49 (0)201/2 0 20 1224h
Obdachloseninitiative (Homeless Initiative) e.V.+49 (0)201/810 91 60Mon., Thur.
9:00 a.m. - 1:00 p.m.
Self-help groups / Wiese e.V.+49 (0)201/20 76 76Mon., Tue., Fri.:
10:00 a.m. - 1:00 p.m.
Wed.: 2:00 p.m. - 7:00 p.m.
Thur.: 2:00 p.m. - 5:00 p.m.
Hotline for those at risk of addiction+49 (0)201/40 38 4024h
Pastoral care line / Protestant +49 (0) 800/11 10 1124h
Pastoral care line / Catholic +49 (0)800/11 10 22224h
Tierschutzverein e.V.+49 (0)201/32 62 6224h
Consumer advisory service NRW Advice Centre Essen

www.verbraucherzentrale-nrw.de/essen
Mon. + Wed.
11:00 a.m. -
and 2:00 p.m. - 4:00 p.m.
Thur. 2:00 p.m. -
Fri.: 9:00 a.m. - 11:00 a.m. available in person
Mon. + Wed.
9:00 a.m. - 1:00 p.m.
and 2:00 p.m. - 5:00 p.m.
Tue. by appointment
Thur. 11:00 a.m. - -1:00 p.m.
and 2:00 p.m. - 8:00 p.m.
Fri.: 9:00 a.m. - 2:00 p.m.
Schuldnerhilfe Essen gGmbH+49 (0)201/82 72 60Mon., Tue, Wed.
9:00 a.m. - 12:00;
2 - 4 p.m.
Thu.: 9:00 a.m. - 12:00;
2 - 5p.m
Fri.: 9:00 a.m. - 12:00.
Suchthilfe direkt Essen gGmbH
Hoffnungstr.
45127 Essen		+49 (0)201/86 03 Telephone hours
Mon., Thur.
9:00 a.m. - 6:00 p.m.
Tue.: 2:00 p.m. - 5:00 p.m.
Wed.: 9:00 a.m. - 5:00 p.m.
Fri.: 9:00 a.m. - 2:00 p.m.
Weißer RingVoicemail, call-back
Hospitals
HospitalAddress Telephone
Alfried-Krupp-KrankenhausAlfried-Krupp-Str. 21 +49 (0) 201 / 434-1
Elisabeth-KrankenhausKlara-Kopp-Weg 1+49 (0)201 / 897-0
Ev. Krankenhaus WerdenPattbergstr. 1 - 3+49 (0) / 4089-0
Fachklinik Rhein-RuhrAuf der Rötsch 2+49 (0)2054 / 88-0
KamillushausHeidhauser Str. 273+49 (0)201 / 84 06-0
Kath. Krankenhaus St. JosefPropsteistr. 2+49 (0)201 / 84 08-0
Klinik Essen-Mitte
- Ev. Huyssens-Stiftung
- Knappschaftskrankenhaus
Henricistr. 92
Am Deimelsberg 34 a
+49 (0) 201 / 174-0
+49 (0) 201 / 805-3
PhilippusstiftHülsmannstr. 17+49 (0)201 / 632-0
RuhrlandklinikTüschener Weg 40+49 (0)201 / 433-01
St. Josef-Krankenhaus KupferdrehHeidbergweg 22+49 (0)201 / 455-0
UniversitätsklinikumHufelandstr. 55+49 (0)201 / 723-0
Embassies and consulates
Addresses of foreign representatives and international organisations
Under the link for the Auswärtiges Amt (Federal Foreign Office) on the right, you can find the addresses and telephone numbers for embassies, consulates general, consulates and honorary consulatesAuswärtiges Amt (Federal Foreign Office)
Other service providers
Service providerTelephoneAvailability
ADAC - Breakdown service+49 (0) 1 80 / 2 22 22 2224h
ADAC - Traffic service+49 (0) 11 6924h
Lost property / Ordnungsamt (Regulatory Office)+49 (0) 2 01 / 32 107Mon.,Tue.,Thur. 8:30 a.m. - 12:30 p.m.
2:00 p.m. - -3:00 p.m.
Fri. 8:30 a.m. - 12:30 p.m.
1:30 p.m. - 2:30 p.m.
Lost property / EVAG+49 (0)2 01 / 826 23 50Mon. - Fri. 8:00 a.m. - 7:00 p.m.
Lost property Deutsche Bahn+49 (0) 2 01 / 182 43 64Mon. - Fri. 8:00 a.m. - 4:00 p.m.
Environment hotline+49 (0) 2 01 / 88 59 999Mon. - Fri. 8:30 a.m. - 12:00 noon
Mon. - Thur. 2:00 p.m. - 3:00 p.m.
Environmental medicine advisory service+49 (0) 2 01 / 88 53 414Mon. - Thur. 8:30 a.m. - 12:30 p.m.
2:00 p.m. - 3:00 p.m.
Fri. 8:30 a.m. - 12:30 p.m.

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